Frequently Ask Questions

How do I adjust my necklace

On our necklaces that feature an adjustable clasp, the length of the necklace can be adjusted by holding the ball section of the clasp and gently pulling the tag allowing the chain to pull through the adjuster, et voila!

 

How do I exchange an item?

Please following this Link: www.lucindaking.com/returns-and-exchanges/.

 

Are these real Gemstones?

Yes. All stones used in Lucinda King jewellery are semi-precious or precious gemstones.

 

Where is your jewellery made?

All Lucinda King jewellery is hand-made in China and Thailand.

 

What is the metal used?

Lucinda King jewellery is available in either 18ct gold plated onto sterling silver or sterling silver.

All sterling silver is 925 nickel-free and rhodium plated.

 

Products shown actual size?

Because computer monitors vary in size, it is impossible to show an actual image size on the Internet. We do however provide detailed measurements for you reference in the Product Details.

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